Family dispute resolution (FDR / mediation)

Family dispute resolution (FDR) is mediation run by an independent, qualified Family Dispute Resolution Practitioner (FDRP). It’s a structured, confidential conversation aimed at helping you reach a workable parenting arrangement without a judge deciding for you.

Why it usually comes first

For parenting matters, you generally must make a genuine effort to resolve the dispute through FDR before you can apply to a court. There are exceptions (see below), but for most people FDR is the required first step.

What to expect

• An intake process where the service assesses whether FDR is appropriate and safe.
• One or more sessions — by phone, video, or in person; joint or shuttle (separate rooms).
• A focus on the children’s needs and practical arrangements, not on re-litigating the relationship.
• If you reach agreement, it’s usually written up as a parenting plan.

Exceptions — when FDR may not be required

FDR is generally not required (or an exemption may apply) where there is:

• family violence or child abuse, or a risk of it;
• urgency;
• one party unable to participate effectively (for example due to incapacity or location); or
• a contravention of an existing order in certain circumstances.

If any of these apply to you, get legal advice about whether you can apply to the court without a section 60I certificate.

Preparing well matters

Going in calm, specific and child-focused makes a real difference. Use the Mediation prep tool to build a structured pack: your goal, a specific proposed arrangement, your must-haves versus flexibles, calm responses to likely issues, and your safety and logistics (including whether to request shuttle).

If it doesn’t resolve

The practitioner can issue a section 60I certificate. That’s the document that generally lets you file an application for parenting orders. See the next guide.